Privacy Policy

This privacy policy states how we will respect the privacy of our website users. It says what information we will gather, how we will use it and how we will keep it secure. This privacy policy sets out how Preaface Ceramics (us) uses and protects any information that you give us when you use this website.

Our privacy policy is simple:

How: We support the right to personal privacy and corporate security on the internet. We keep all information you provide us with completely confidential, regardless of how the information was provided (web, email, phone or written correspondence).

What: All personal information submitted for billing and record keeping purposes will be kept strictly confidential and used solely for internal purposes by our staff or authorised affiliates and only for the strict purpose for which it was intended, and for the benefit of the customer.

Where: We agree not to sell, rent, share or release this information to any other individual, entity or third party, for any reason, without the specific written consent of the customer; with exception as required by law, regulation or governmental authority.

Who: Only those employees with relevant business duties (i.e. support staff) may access personal information, and only to perform their required duties. They are subject to dismissal for any privacy violation.

C is for Cookies: We do use cookies, but only to track anonymous usage of our website, so your visit is entirely private and anonymous.

SECURITY INFORMATION

We have strict security measures in place to keep your privacy protected and your information confidential at all times. All transactions are secured using 128 bit SSL encryption.

CONTACT INFORMATION

We invite you to contact us if you have questions about this policy. You may contact us by email at hello@preaface.com

CHANGES TO OUR PRIVACY POLICY

From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the relevant legislation.

We may notify you about changes to this privacy policy by posting an updated version on our website at https://www.preaface.com.

THE DPA & GDPR MAY 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which came into effect from May 2018.

WE DO NOT STORE CREDIT CARD DETAILS NOR DO WE SHARE CUSTOMER DETAILS WITH ANY 3RD PARTIES

Preaface Ceramics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Preaface Ceramics may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.

This policy is effective from 1st January 2026.

WHAT WE COLLECT

We may collect the following information:

Name
Contact Information Including Email Address
Demographic Information Such as Address, Postcode, Preferences and Interests
Other Information Relevant to Customer Surveys and/or Offers.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Please refer to the section below.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

EMAIL MAILING LIST & MARKETING MESSAGES

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in IONOS and Hubspot's privacy policies.

Subscribers can unsubscribe at any time by emailing hello@laminaanimal.com, or other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.Please note: It is your responsibility to keep your password and login details protected.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@laminaanimal.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email hello@preaface.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Preaface Ceramics Website Disclaimer

A website disclaimer states the limitations of our liability for the use of our website and the information it contains.

The information contained in this website is for general information purposes only. The information is provided by Preaface Ceramics and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Preaface Ceramics. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Preaface Ceramics takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.